Securus Technologies, the nation’s foremost provider of inmate communication services, has long sought to keep calling rates as low as possible throughout the nation’s prisons. This is much more than a mere convenience to the prisoners and families of inmates. It has been shown that the ability of inmates to remain in contact with their loved ones is a potent means of ensuring rehabilitation and eventual re-socialization upon release.
Prior to the mid 2000, many inmates were faced with exorbitant prices while trying to keep in contact with their loved ones while calling them from prison. In some cases, collect calls on the old public switched system cost as much as $5 per minute.
But then, Securus introduced which new VoIP-based telephone technology. Over the last decade, Securus has perfected this system, radically reducing the prices that inmates and their families are forced to pay to stay in touch with one another.
This has had many positive effects. Because most inmates in the United States have little to no income, the majority of these costs are borne by the families of the incarcerated. Many of these families are the ones least able to afford any additional monthly expenses. With its products, such as video visitation, Securus has enabled these families to stay in almost constant contact with their incarcerated loved ones by dramatically reducing the cost of phone calls and virtual visitation.
Inmates who are able to stay in touch with their family members on a daily or weekly basis are often able to maintain normal socialization in the style of a law-abiding citizen. However, those inmates that remain isolated, only having contact with their fellow criminals, naturally become institutionalized. In the worst cases , these criminals may only be comfortable with relating to other lawbreakers.
Upon release, these inmates may find it nearly impossible to adjust to the social norms of society.