Securus reduces recidivism by keeping families and inmates in touch

Securus Technologies, the nation’s foremost provider of inmate communication services, has long sought to keep calling rates as low as possible throughout the nation’s prisons. This is much more than a mere convenience to the prisoners and families of inmates. It has been shown that the ability of inmates to remain in contact with their loved ones is a potent means of ensuring rehabilitation and eventual re-socialization upon release.


Prior to the mid 2000, many inmates were faced with exorbitant prices while trying to keep in contact with their loved ones while calling them from prison. In some cases, collect calls on the old public switched system cost as much as $5 per minute.


But then, Securus introduced which new VoIP-based telephone technology. Over the last decade, Securus has perfected this system, radically reducing the prices that inmates and their families are forced to pay to stay in touch with one another.


This has had many positive effects. Because most inmates in the United States have little to no income, the majority of these costs are borne by the families of the incarcerated. Many of these families are the ones least able to afford any additional monthly expenses. With its products, such as video visitation, Securus has enabled these families to stay in almost constant contact with their incarcerated loved ones by dramatically reducing the cost of phone calls and virtual visitation.


Inmates who are able to stay in touch with their family members on a daily or weekly basis are often able to maintain normal socialization in the style of a law-abiding citizen. However, those inmates that remain isolated, only having contact with their fellow criminals, naturally become institutionalized. In the worst cases , these criminals may only be comfortable with relating to other lawbreakers.


Upon release, these inmates may find it nearly impossible to adjust to the social norms of society.


Why Clients Trust Tech Products Developed by Securus Technologies

Securus Technologies operates within the American correctional market. The company is headed by Richard Smith who is the CEO. As a leading firm regarding innovation, the company has managed to dominate the market, particularly in Texas and Georgia.


Today, the client base for Securus Technology consists of more than 2,600 correctional facilities. The company has grown from a handful of employees in the late 80s to over a thousand staff members today.



Clients’ Comments


Securus Technologies recently published messages from clients who gave their reviews on the company’s tech products.


One executive officer wrote to thank Richard Smith and his team for making the fight against corruption possible. He noted that a corrupt official was apprehended after his calls were tracked using software developed by Securus. The official was arrested and prosecuted. Another prison official narrated how technology products developed by Securus had been used to dismantle the drug cartels within the prison. One drug peddler was caught advertising his drugs to inmates through a call. The call was tapped into, and the necessary actions were taken. The official reported that the rate of alcohol use within the prison had been reduced significantly to nearly zero.


Incidences of contraband were too many before Securus got a solution for them. One official wrote to commend the staff at Securus for their good work. He noted that the prison, in partnership with Securus, was able to develop deterrent mechanisms that significantly reduced contraband cases. Another official was impressed with how Securus’ intervention had made investigations easy within the correctional facilities. He explained that the technology employed in the facilities have led to a significant drop in crime cases among inmates. The LBS software, one of Securus’ products, was singled out by many as the best tech development in the correctional market. Several officials narrated of how the software cracked into some of the most secretive inmates’ money-circulation chains.